11 Methods To Fix 'Unfortunately, Contacts has Stopped' Error on Android

11 Methods To Fix ‘Unfortunately, Contacts has Stopped’ Error on Android

Now the time has changed a lot and the entire world has entered in the life of technology. This is because technology has taken place of all the works on daily basis.

We are talking about Android devices where its users are already eager to get some new release, either the Android version or the Android devices.

But as new devices are launched daily, its users are also increasing and at the same time, you also cannot ignore the problems that it comes along,

One such problem is “Unfortunately, Contacts has stopped” error message that most of the user has already faced. This error is very much annoying and it should be fixed ASAP.

So today in this blog, you will get to know about the error and also the best methods to get rid of such unwanted problem.

About “Unfortunately, Contacts has Stopped” error

This types of error generally occurs when users try to make calls or receive calls or at the time of searching contacts in the Android device. This occurs in the contacts app especially when it is most required.

However still now, the exact reason is not defined but as far as possible, it is assumed that the problem can be due to cache and data stored in phone.

Users should know that this error indicates about the crashed contacts manager. It generally occurs when either the app is opened or some other app that is linked tries to open it. Whatever the reason is, you cannot solve the problem immediately.

But this does not mean that the error has no solution. I have gathered some of the best methods to get rid of such error message without any problem.

So let us go through them one by one and see which method will work to solve the problem…

Practical scenario

After pressing phone icon this appears? “Unfortunately, Contacts has stopped. ”
I can’t make any out going phone calls. I have done a factor reset, turned off sync, cleared data . Android software at 4.1.2. None of that has fixed the problem.

How would I go about fixing this problem?

Thanks for the help or solution

From- https://forums.androidcentral.com

Methods to fix “Unfortunately, Contacts has stopped” error message

Method 1: Restart your device

The very first method, which you should do when you encounter such problem, is simply restarting your device. Doing this can solve the problem and many times it had solved, according to users who have reported.

For that, you have to follow the below steps:

  • First, go to Settings option
  • Now in the Apps section, open Application manager and then click on “All” tab
  • Look for Contacts and click on it
  • Then click on Force stop to stop the app

If this method does not work then it is suggested to move to next method.

Method 2: Clear cache and data of contacts app

Clearing cache and data is an essential part because the error you have received is related to cache. This methods is really helpful and is enough to solve the error. So its better to try it once before going for other methods.

  • Click on Apps icon from Home screen
  • Click on Settings and then go to Applications
  • Now tap on Application manager

  • Swipe left side to get ALL tab option
  • There you have to search for contacts and then click on Clear cache
  • At last, click on confirm option

After doing this process, open the app or the other app that was creating problem. If the problem is not solved then move to next step.

Method 3: Wipe cache partition

It is already known that the error is because of cache and if the error occurs just after updating your device software then make sure that the problem is because of caches corruption. So here, it will be better to clean phone’s cache.

There is nothing to worry about any data loss as doing this process will not make any changes in the data stored. So follow the steps to fix the problem:

Step 1: Switch off your device

Step 2: Hold and press Volume + Power button with Home button all together

Step 3: After some time, release the Power button but hold on Volume and Home buttons

Step 4: Now release Volume and Home buttons after you see Android System Recovery screen

Step 5: Select ‘wipe cache partition’ using Volume down button

Step 6: At last, press Power key to confirm the selection

After the process is over, you will get an option to ‘Reboot System Now’. Click on it and restart your device.

Method 4: Disable Google+ app

Many users of Samsung have reported about the same problem on their Samsung Galaxy Note 4. But they also have mentioned that the error has disappeared after they have disabled Google+ app. Doing this can solve the problem.

So, go to Settings > Application Manager > search Google + app and click on it. You will get the option to disable. But if you are using this app and if you don’t want to disable then once clear the cache and try to uninstall the updates.

For that, you have to go to Settings > Application Manager > All > Google+ and tap on Clear Cache or Uninstall updates.

Method 5: Update your device software

Many times due to device software is not up to date, this kind of error is common to occur. It means that you have to update your device software if not updated. In fact, updating your device will also fix several malware or virus infections.

  • Go to Settings > About Device
  • Tap on Software Update

Your device will now check if any updates are available. If available then update otherwise not.

Method 6: Reset App Preferences 

Trying this method can also solve the error as one of the users have reported that after receiving “Unfortunately, Contacts has stopped” error on Android device after updating to 6.0, resetting app preferences has solved the problem. So its better to try the method once:

  • Go to Settings and then go to Apps
  • Click on three dots on top right and then click on “Reset app preferences
  • You can also select “Reset default apps

Method 7: Delete voicemail

When your device has stored lots of voicemails then also there is chance that you come across such error message. After deleting the voicemails, they still left in the voicemail folder, which is not deleted completely. It means that you have to empty the folder completely.

Therefore if you don’t the steps then follow the below one:

  • First open Google Voice app
  • Now select “Voicemail
  • After that press menu option and then click on “Delete

Method 8: Run your device in Safe mode

Running in safe mode simply means to find out the problem whether it is due to third party apps. Simply running your device in safe mode also means that all the downloaded apps will be disabled and when the error don’t show up in this mode then it is clear that the issue is due to the third party apps installed on your device.

So follow the steps to run your device in safe mode

  • Press and hold Power button until you see power menu screen
  • After that release the power button but continue to press and hold Volume button where you will get “Safe Mode” option

  • Tap on OK to confirm and your device will restart in “safe mode

Now you can see whether the problem is solved or not. If not then move to next method.

Method 9: Uninstall the downloaded apps

You have to manually find the app that is causing the problem. So, you have to search the apps which you have recently installed. Start to uninstall them one by one and then also reboot your device in normal mode just to verify the error it shows or not. The below steps will help you:

  • From Home screen, click on Apps icon
  • Now click on Settings and then on Applications
  • Click on Menu icon > show system apps to display preinstalled apps
  • Hit on Uninstall and then again tap to confirm

Here it is also suggested that if the error still occurs in safe mode then you have to go after settings and firmware itself

Method 10: Change Date/Time format

Many Android users have received such error message and trying some ways worked for them. So users of Samsung Galaxy has reported that they have sort out the problem after change in Date/Time format. You can also try this method one to get rid of the problem.

  • Go to Settings > Date & Time

  • Click on “use 24 hour format” or if it is already checked, uncheck it
  • Here you have to select different date format

After doing this changes, try to open contacts app and check whether the issue is resolved or not.

Method 11: Reset to Factory Settings

After following all the above method, if the error still popups then the only method, which is left is to do factory reset of your device. Doing this will bring your device back to normal state.

Here it is important to note that factory reset will erase every data stored on your device and all the third party apps installed will also be removed.

Therefore, it is highly recommended to create a backup of all your important data in safe place and after that only go for factory resetting your device.

  • First go to Settings > tap on Backup & Reset
  • Click on box that let you backup your Google account

  • After that click on Reset Factory settings
  • Finally, click on Reset phone

So, all these are the best methods or solutions that can help you to get rid of “Unfortunately, contacts has stopped” error message on your Android device.

But what to do when you lose your important data while doing factory reset? Don’t worry, simply using third party recovery software like Android Data Recovery software will help you to get back all erased data from Android devices.

This is one of the best and most recommended solutions to restore deleted data from Android devices without any fail. It works on every version and for every Smartphones brand. In addition, it does not matter how the data is deleted. It effectively works to retrieve all lost data from Android phones easily.


So these are the common solutions that I have mentioned in this blog to help you out from error “Unfortunately, Contacts has Stopped”. All the methods have worked and I am sure, you will not face any problem in fixing the error.

In fact, when you lose your data after factory reset, you can use Android data recovery software to restore every erased data.

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