9 Ways To Fix “Unfortunately, Bluetooth Has Stopped” Error On Android

9 Ways To Fix “Unfortunately, Bluetooth Has Stopped” Error On Android

Have you come across an issue on your Bluetooth where it says “Unfortunately, Bluetooth has stopped”?

Do you know how to solve this error on your Android phone?

If you have any confusion or looking for ways to fix it then this blog is definitely for you. Here you will come across some of the best ways to fix “Unfortunately, Bluetooth has stopped” on Android phone.

No matter what Android OS is running on your phone but problems or errors are not excluded in any version. This issue is continuing from long period and till now users have to face the same problem on their devices.

In fact, today also some users still report about the Bluetooth problem of their new Android phone as they failed to share some data through it.

Reasons behind Unfortunately Bluetooth has stopped working

The Bluetooth problem has occurred in several Android devices and users were continuously reported about the problem. Though, they don’t know the actual reason why it has happened.

So for your knowledge, I have gathered few common reasons that can lead to such error. They are:

Hardware issues– Though the error varies from device to device but basically it can be hardware or software related. So anything can lead to such unexpected error on your phone.

Software problem– May be your device OS does not supports or follow the command or fails to read the instructions and it leads to such error. Even software is not compatible with hardware and showing such error.

Cache files– When lots of cache files are stored on phone you may encounter Bluetooth issue on your phone.

Damage files– May be some files get corrupt while installing process or downloading. This also happens when system files are overwritten with third party apps

Insufficient storage– When your phone does not have enough space to store new data then chances of getting such error increases.

So, these are some of the common causes behind the error and may be there re others as well. Below mentioned is the user experience that one of the users has reported about the issue.

Practical scenario

Unfortunately, your bluetooth has stopped. How do I fix this?

I have the Samsung Galaxy S6 (upgraded last month from the S4), I have recently receive tthe Unfortunately, your bluetooth has stopped message. I primarily only use bluetooth in my car (2014 Mazda 3) Over the last few days my bluetooth keeps rebooting.

Phone disconnected then connects again, lasts for a couple minutes then disconnects again and kicks back on. Every couple minutes this happens and my phone wil sy Unfortunately, your bluetooth has stopped.

I have tried unpairing and repairing as well as trying the BLE Crash Resolver App. Nothing has worked. How can I fix this?

Original Post from https://forums.androidcentral.com/samsung-galaxy-s6/533314-unfortunately-your-bluetooth-has-stopped-how-do-i-fix.html

What are the solutions to fix “Unfortunately, Bluetooth has stopped” on Android?

Now time comes to go through the fixes for the issue. Each solution is properly checked and every step will guide you better to get rid of the issue.

So let’s start…

Method 1: Restart your phone

Simply restarting your phone once has the capability to fix any small glitches with ease. So when you come across such Bluetooth issue then its better to reboot your device once.

  • Press and hold Power button for few seconds after which you will get “Phone options screen
  • Choose “Power off and restart

  • After selecting, press ‘OK’ to confirm it
  • Now when the device turns on, check if the issue is resolved or not. If yes then proceed further for next solution.

Method 2: Clear cache of Bluetooth app

As I have explained in the #reasons section that because of cache problem, the error can occur, so you should try to clear cache of the particular app.

  • First, go to Settings and then on Apps
  • Select ALL app section on right
  • Now select the app causing problem like Bluetooth
  • Click the App and you will get options like Clear Cache and Clear Data, click on it
  • Now move back again to Home screen and restart your device

If you still face the same error after trying this method then move ahead to follow other methods as well.


Method 3: Update your device OS

To get rid of Bluetooth has stopped error on your phone, you should also ensure that your device OS is up to date.  For that, you need to check it.

  • First, go to Settings of your phone
  • Then move to About section and click on it
  • Here you have to press on System Update and check if any update is available
  • If update is available, click on it and update your device OS


That’s it…

Method 4: Reboot in safe mode

You can also reboot your device in safe mode to get rid of the error. This process may differ from devices to devices, so check out yours own as below steps mentioned:

  • First, press and hold Power button after which you will get Reboot option
  • Now press the volume down button while phone reboots

  • In between the process, all the default apps and services will load
  • Here when device is in safe mode, try to fix the Bluetooth issue

Method 5: Delete Cache Partition

When the problem is app related issue the deleting cache partition also helps to solve the error. May be some app is leading to such issue but going through this process will help to get rid of the issue.

  • First, switch off your phone
  • Then press and hold Power + Volume Up + Home buttons together
  • When phone vibrates, leave the Power button but continue pressing Volume Up + Home button
  • After this, Android recovery screen occurs, select Wipe Cache Partition option using Volume Down button

  • Now to confirm it, press Power button
  • Wait for some time until the process is finished
  • Here you will get “Reboot System Now” option, select it using Volume Up/Down button
  • At last, press Power button to confirm and your device will reboot automatically.

That’s it.. now the error will be solved.

Method 6: Delete or un-pair the device

  • You should try pairing your Bluetooth device with third party devices
  • If its showing issue in pairing then obviously the problem is of Bluetooth device and not the issue of your phone. But if Bluetooth is paired successfully then the problem can solved.
  • Simply go to Settings > Bluetooth > Unpair & Delete the device from list. Now remove the device that you are pairing with.

Doing this has a chance to get rid of the problem with ease.

Method 7: Reset the app

As stated earlier also that due to some corrupt app or corrupt Bluetooth app, the issue occurs. If this is the case then the app will not work and in fact it will force close automatically while accessing it.

So here you should reset the app to fix the error. Simply going to Settings > Application Manager > Bluetooth > Reset the app

After doing this step, check if the problem has resolved or not and Bluetooth is working or not.

Method 8: Need root access

Before moving ahead to this step, you should know that this method need root access to fix unfortunately Bluetooth has stopped problem.

Step 1: You need to install ES File Explorer to browse the root files

Step 2: Now turn off Bluetooth and go to /data media/misc/bluedroid. Here you have to search “bt_config.XML” file name

Step 3: Here you have to create a backup of file or rename it to bt_config.XML_old

Step 4: When the above step is finished, open text editor and erase the device under <N2 Tag=”remote”> and </N2>

Step 5: At last, save .XML file as bt_config.xml in same location. Now its time to connect your Bluetooth device again

Method 9: Wipe data/Factory reset

After following all the above steps, if you still face the same error continuously then one more method is left and that is doing Factory reset of the device.

But before doing this step, it is recommended to create a backup of all important data from Android phone in safe place.

Now follow the steps below:

Step 1: First, switch off your Android phone

Step 2: Now press Power + Volume Up + Volume Down button together but also check the key combinations according to your phone

Step 3: Here you will enter Recovery Mode where you have to select “Wipe data/Factory reset” using Volume down keys

Step 4: Now confirm the selection and the process will start

Step 5: At last, reboot your device and the problem will be solved

In case if you lose your important data while factory reset then you should use Android Data Recovery software to get back lost/deleted data from Android phone. This is a professional tool that retrieves erased data from any Android phone without backup.

So you don’t have to worry about your crucial stuffs when it gets wiped away due to any reason.

Bonus Tip: Best App to Fix Bluetooth Issues

One of the best and yet another useful way to fix “Unfortunately, Bluetooth has stopped” on Android phone is by using an app. Bluetooth Fix Repair is one of the best app available in Google Play Store is used to solve Bluetooth issues on Android devices. Its easy to use and does not require any technical knowledge to access.


Well, Android devices come across various issues or errors but there is nothing to worry as every problem has a solution. In this blog, I have discussed the best 9 methods to solve “Unfortunately, Bluetooth has Stopped” on Android phone.

I hope whatever solutions I have given will help you to get rid of the problem soon.

Further, if you have any questions or suggestions then mention them in the below comment section.

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