13 Exclusive Ideas & Methods To Fix iTunes Not Detecting iPhone In 2019

iTunes Not Recognizing iPhone? The Actual Reasons Behind and How To Fix (iPhone XR/XS/XS Max Supported)

If you are an iPhone or iPad user then you might know that iTunes is the most commonly used tool. It does several things for you but have you ever come through an error on iTunes?

I am asking because several users have reported that they have met with an error where iTunes was unable to recognize iPhone/iPad.

When the device was connected to iTunes then it just says “iTunes not recognizing iPhone”. Nobody can even imagine what gone wrong with it.

There occurs lots of confusion, right? Don’t worry, I am here to help you in such situation. This blog will completely focus on searching the reasons behind such error and how to fix iTunes not recognizing iPhone/iPad.

So lets begin with it…

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Let’s jump directly to Solutions:

Solution 1: Restart your iPhone/iPad

Several times, may be some small glitches can put you in trouble like your iPhone not recognized by iPhone. Such problems can be fixed by simply restarting your device.

  • For iPhone 8/8 plus/XR/XS/XS Max, press and hold both side button or the Volume button unless Power slider appears. Now swipe left to right side of your phone. Now again press and hold side button unless Apple logo appears on iPhone screen

  • Other iPhone models, you have to press and hold Power button unless Slide to Power Off Now, swipe white or red power button to switch off the device. Wait for some time and then press and hold Power button unless Apple logo occurs on screen

Solution 2: Check whether cable is MFI-certified

The cables you use on your iPhone should have MIFI-certification from Apple’s “seal of approval”. This certification cables are good to use without any worry.

If you use any other cables then the issue you are coming across is obvious to come. One thing I would like say that if you use any cheap cables then the damage will be on your iPhone. Some of the issues like overheating of iPhone, damage to internal components and others.

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Solution 3: Update iTunes to latest version

When your system don’t have the latest iTunes version then the issue is common to occur, hence you will face iTunes not identifying iPhone. In this situation, you need to check whether iTunes is updated or not.

For Mac user, simply open App Store and tap on Updates button. If any update is available then tap on “Update” but if no update is available then it means your iTunes is already updated.

For Windows computer, open iTunes and then tap on Help button. After that, tap on Check for Updates. If any update is available then follow the screen option to update it.

Solution 4: Check Lightening Cable

The iTunes is unable to recognize iPhone may be due to the problem with iPhone’s lightening cable. If for some reason your cable is not working or gets damaged then it may show you error message and will not connect your device.

In such case, you should properly inspect the lightening cable first and check if any damage is not leading to such problem. If you find any issue on the cable then try to change it and again check whether the problem is resolved or not.

Solution 5: Update system’s software

If your computer software is running old version then you can come across several issues or bugs. But if you update your computer to latest version then it can be quick fix for the issue.

For Mac users, tap on Apple logo and after that, click on About This Mac > Software Update. If any update is available then tap on Update otherwise move to next step.

Solution 6: Update Device Driver on Windows PC

If you do this step then it might help you to get rid of the problem. Follow the steps below:

Step 1: First, tap on Start, type Device Manager and then choose it on Windows PC

Step 2: After that, tap on Update Driver Software

Step 3: Now, tap on Browse for driver software on computer

Step 4: After this, tap on let me pick from list of device drivers on my computer

Here you have to select device and then tap on Next button

If by chance this fails then choose Have Disc or device category > tap on Next and double click on usbaapl or usbaapl64 > now on Have Disk window, tap on Open > then click on Next > Finish

Solution 7: Enable Apple Mobile Device Driver

Several issues were found and among them, if there is a lack of Apple Mobile Device USB Driver then it can show user as iTunes not showing iPhone error. To fix it, follow the below steps:

  • First, connect your iPhone/iPad to PC and then quit iTunes and open Device Manager from “Computer” option
  • There you have to select Device Manager and search for Apple Mobile Device USB Driver from list. Do right click and when you get “Enable” option then tap on it to active.

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Solution 8: Check iPhone’s lightening port

Apart from all these, you should also check your phone’s lightening port. Several times the issue is with the port and we look for the solution. It might be clogged with debris and hence it does not connect to the connectors.

So to fix it, you should take a flashlight and properly check it closely. You might get any lint, junk or some other things that is stopping from connecting. Clean them with a new unused brush and then see whether the problem is solved or not.

Solution 9: Ensure you click on “Trust This Computer”

Whenever you connect your device to computer, you see a message on iPhone of “Trust” your computer.  It occurs every time you connect your device to any new PC. Doing this means you are giving permission to your iPhone to connect to iTunes.

Many times when you ignore “Trust your computer” option then iTunes don’t recognize iPhone and you see the error message. So don’t forget to click on Trust option whenever you see it.

Solution 10:  Check Location and Privacy on iPhone

As I have told in the #solution9 that you have to click on “Trust your computer” option whenever it comes. But if you don’t do this then just unplug your device, wait some time and again connect it.

May be this time you get the option, but if you still fails to get the option then you need to reset location and privacy setting on your iPhone.

Simply open Settings > General > Reset > Reset Location & Privacy. Doing this will help you to solve the situation.

What to do when nothing works?

Well, it may happen the even after following all the above methods, you might still experience iTunes not recognizing iPhone error message.

In such case, you need to follow the below solutions as well.

Solution 11: Uninstall iTunes completely when showing error

You might be getting such problem on your iPhone/iPad when iTunes is completely damaged or corrupted. In this condition, you should uninstall it to fix the problem.

But ensure to back up everything in safe place or in iCloud before you uninstall iTunes. Though it may not affect the saved data but still, you cannot say anything so its better to backup.

Solution 12: Restore iPhone

Another thing you can do to solve the above error is by restoring your iPhone. But also ensure taking a backup of all your crucial stuffs beforehand and the proceed with restoration process.

Now connect your device to computer > open iTunes > choose device > tap on Restore iPhone and then confirm it.

Solution 13: Factory reset your iPhone

At last, only one thing is left to do and that is doing factory reset of your phone. This is I think the only method that can help you to solve iTunes not detecting iPhone.

This will surely help you to get rid of the problem but backup all your data previously before factory reset.

That’s it…


So all in whole, I have discussed some of the best and reliable solutions to fix iTunes not recognizing iPhone problem. This is a serious issue that should be solved immediately. However, in between if you lose any of your essential data then you should use iOS Data Recovery software to recover lost/deleted data from iPhone.

Further, if you have any suggestion or queries then don’t forget to drop it on a comment section below.

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