About iTunes Error 4013/4014
iTunes error 4013/4014 also known as iPhone error 4013/4014 generally occurs due to hardware related issue which is seen because of damaged port or cable.
Now to understand it simply, the error occurs due to problem in connectivity that happens between PC/Mac and iDevices.
You can encounter several other errors like iTunes error 3014, iTunes error 9, iTunes error 17 etc and all these types of error has almost the same solution.
So let us see what can be done to get rid of such error but before that, what are the other reasons that leads to such error should be looked into.
Announcement: Get ready for iOS 12
Whether you are using your iPhone or iPad, iOS has been enhanced for a faster and more responsive experience. Prepare for iOS 12 > https://support.apple.com/ios
I get error 4013 while recovering it and it stucks at “connect to itunes” logo.
I tried to recover it by removing a screen and still comes up with the error 4013.
Is there anything else I can do to try identify the problem?
Causes behind iTunes error 4013/4014
Damaged lightening port or cable- When there is damage in lightening cable or port then its obvious that you can come across such error. The hardware might get notification about the problem and it begins to show iPhone error 4013/4014.
Less memory space– When there is less space on your phone then also there is a chance that you may come across such iTunes error. Generally, while upgrading your phone, indication of low memory is seen and hence such error 4013/4014 occurs.
Connectivity issue– If there is an internet connection problem then it can also be one of the reason that can lead to iPhone error 4013/4014. This is almost similar to the issue that you try to upgrade your device but don’t have better network connection, hence such iTunes error occurs.
Improper iTunes installed– When iTunes is not properly installed or some configuration is not properly done then its obvious to receive iPhone error. While you connect your device to PC, popup occurs stating “iPhone could not be restored. An unknown error occurred (4013/4014).
Now as you have read the reasons behind iTunes error, you will definitely move ahead to find the solutions to overcome such iTunes error quickly.
But before going to any solutions, you should do some necessary steps so that you don’t have to face problems in between.
Let us see what the things to do before fixing the error are:
- Check your iPhone battery, if its low then charge it
- See whether the cables or the USB ports are working properly or not. Also ensure you are using Apple USB port
- Check whether your internet connection is sufficient or not. If not then try to disconnect and again reconnect your device to check it properly
- See whether your device is not running out of storage. If so then delete some unwanted apps or data so to make some space for your iPhone/iPad.
Best solutions to fix iTunes error 4013/4014
Solution 1: Update iTunes to its latest version
As you can see that iTunes error has occurred so that is a chance that whenever you receive such iPhone error then it can be due to old version of iTunes.
As you try to restore iPhone using iTunes and so there might be a possibility that iTunes has gone damaged.
So once checking whether iTunes need to be updated or not can help you to solve the error. Check for updates and if available then update iTunes to the latest version.
Solution 2: iPhone needs rebooting
Many times your iPhone/iPad can hang up and you might don’t know why. But yes, if you reboot your device once then the error can be solved.
So try to do the following, first remove the cable from phone and then press and hold Home button along with Sleep/Wake button.
Around 10 seconds, your phone will reboot. If you are an iPhone 7/7 Plus user then this process is little bit different. Rather than pressing Home button, you have to press Volume down button.
This is one of the easy and simple ways to get rid of iPhone error. But when this method also don’t work then move to next method.
Solution 3: Check internet connection
As you have read in the above paragraph (causes part) that due to connectivity issue, such error can occur. So when you try to restore or update your phone but have poor internet connection then iPhone error 4013/4014 exists.
So you should ensure that your internet connection is proper, check everything by disconnecting and again reconnecting the device with better internet.
Solution 4: Check Wi-Fi network
Many times your Wi-Fi connection is not properly connected and due to this, error can occur. So it is important to check your Wi-Fi connection. For that, follow the below steps:
Part 1: Reset Network Settings
After resetting your phone’s network settings, now it will be easier to start your iPhone with Wi-Fi again. This can solve the error because bad Wi-Fi connection can interrupt in between. So to reset network settings, follow the steps:
Step 1: First, unlock your iPhone and from Menu, tap on “Settings” and then go to “General“.
Step 2: After that, click on “Reset” and “Reset Network Settings“
Step 3: Now enter passcode and again click on “Reset Network Settings“.
Part 2: Restart Wi-Fi Router
Here you have to check Wi-Fi network by restarting Wi-Fi router. This requires unplugging power source and after sometime, again connect it and try to update iOS again. You can see the problem is fixed and if not then move to other solutions as well.
Solution 5: Check USB port and connector
Many times the issue you are facing is due to hardware related and so you have to be careful about this. Check whether your USB ports and connectors and in good condition or not.
Follow the below steps:
- Ensure you always use Apple USB port
- When USB port does not work then try some different port
- You can try plugin to different PC
Don’t Miss: 7 Best Methods To Fix iTunes/iPhone Error 4005
Solution 6: Free up some memory
The error you have received is also due to less storage space on your iPhone. When you try to upgrade your device to any new version, then due to less space on your phone, you might encounter 4013 error.
So before you try to upgrade your iOS device, once just confirm that you have enough storage space so that you don’t have to face any kind of issue.
You can delete some files or apps that are not important or not required. But it is also suggested to do a backup of all your files before your further proceed to upgrade your device.
Solution 7: Update your PC/Mac
You should check whether any update is available for your PC. Many times not updating to latest version can also show several problems. So its important to see updates for both PC and Mac.
For Windows, Visit Microsoft Update Website to know for any updates available or not. Even you can use Windows Automatic Updates feature to know if any updates is available.
For Mac, go to Mac menu bar, click on Apple icon > Software Update. You can see the Mac App Store where you have to click on updates if available.
Solution 8: Reset all settings
There is a possibility that due to some settings on your device, the iPhone error 4013 or 3014 might occur. It can be anything like misconfigured, out of date or even incorrect fill-ups at the initial setups.
Such type of errors can only be fixed by resetting all settings on your device but remember, this process might wipe away every data from your phone.
So keep a backup of all essential files and then proceed further to do reset, go to Settings > General > Reset > Reset All Settings
Solution 9: Use Recovery Mode to restore your phone
Though you have gone through several methods to get out of the iPhone error while updating your phone but you have failed, then you should try Recovery Mode and restore your phone in iTunes.
But this process also deletes all your crucial data from device, so its important to backup everything in safe place and then proceed further.
Solution 10: Use DFU Mode to fix the error
The DFU mode is one of the way which can help you to get out of the situation no matter what software conditions your device is having right now. Doing this process means that your iOS device has shown some errors like 4013 or 4014.
So try to enable DFU mode that can make your device a brand new phone but at the same time, note that all your data, settings will be lost forever.
So to enter DFU mode, follow the below steps:
- First, connect your iPhone/iPad to PC where iTunes is installed
- Ensure that your device is detected by iTunes
- Enter DFU mode by pressing and holding both Home button and Sleep/Wake button for at least 10 seconds
- Wait until the iPhone screen turns black and after that again wait for 10 seconds.
- Now release Sleep/Wake button but continue pressing and holding Home button until your come to know that your device has entered into DFU mode.
- When you come to know that your device has entered into DFU mode, move further to restore your device through iTunes.
Solution 11: Do Factory Reset
When there is no option left then you can try doing Factory Reset of your device. This will make your device as a new but also all your data will be erased.
So backup all your data in safe place before you do factory reset and after that, follow the below steps:
- Go to Settings > General > Reset
- Now select Erase All Contents and Settings
- Here you have to enter the passcode
- At last, confirm to delete every files by clicking Erase iPhone
Best way to fix iTunes error 4013/4014 without losing data
As you have come across several methods that are helpful in solving the iPhone error 4013/4014. But many of them don’t want to go through all such methods or solutions and want some best and less time taking methods to get out of the situation.
So when you think that all the methods are time taking and tiresome then you should use any powerful third party software like iOS System Repair.
Yes, this is one of the best recommended software that can help you in all such type of errors on your iDevices. It easily fixes iTunes error 4013/4014 while restoring iPhone.
Apart from this error, the software also solves other errors as well like iPhone stuck on recovery mode, iPhone black screen, iPhone white screen of death and several others.
So without any worry, simply Download iOS System Repair and resolve iTunes error 4013/4014 with ease without any data loss.
Well many iPhone users have come across iTunes error 4013/4014 and they need some best ways to get out of the situation. Here in this blog, I have explained best 11 solutions that will surely help to fix the error.