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[Solved]- How to Fix “Unfortunately, WeChat Has Stopped” on Android

Fix “Unfortunately, WeChat Has Stopped” on Android


Are you coming across “Unfortunately, WeChat has Stopped” error while accessing WeChat application? Looking to get rid of such problem? This blog will completely guide you how to fix “Unfortunately, WeChat has Stopped” error message on Android.

There are several messaging and calling applications that you will get in the Google Play Store and one of those apps is WeChat. This app is used by several users to chat with others. There is doubt that WeChat application is an amazing application that contains lots of amazing features and also more convenient to use.

This app is user friendly that easily connects to family and friends. Though this app is helpful but several WeChat users have reported that they encountered an error message “Unfortunately, WeChat has Stopped” while accessing the app.

Now this can be irritating when you don’t know why this happens and how to fix it. Well the reason is not known clearly, as it is assumed that there might be something wrong on Android system.

Whatever may be the reason, here you will get the best way to solve WeChat error.

Ways to Fix “Unfortunately WeChat Has Stopped” Problem

Few ways can help to get rid of such error message on your Android device while accessing the app. They are:

Restart WeChat and Mobile Phone

When you come across such error message then the very first thing you should do is to exit from WeChat app and switch off your device by holding down the power button.

Wait for few minutes and again switch on your device. Now launch and enter WeChat application again and see whether it is working or not.

Try to send some messages or access it and you can find whether it is running well. But if the same problem continues then move to next method.

Clear Data and Cache on WeChat

  • Go to ‘Settings’ on your device and then click on ‘Apps
  • Go down the list and search for WeChat app
  • Click on “Storage
  • Data usage is seen here. Click on “Clear Data” and “Clear Cache” option

Reinstall the Application

When you come across error message while accessing WeChat app then it can also occur due to improper installation. So you can uninstall the application and again reinstall it. This can solve the error you are coming across.

  • Click on Settings > Apps
  • Search for the WeChat application and then click on it
  • Here you can see Uninstall option where you have to click and remove it from the device. Again you have to click to Confirm the selection

Now after removing it completely from the device, restart your phone and reinstall the app again.

  • Go to Google Play Store and find WeChat app
  • Download the app and follow the instructions further to install it
  • Now open WeChat and login to your account and use it. Check it whether the problem has solved or is still coming.

Update your WeChat App on phone

Many times due to old version of your app, the error occurs that stops you from accessing. So check whether your app don’t need any update. Because updating the app further can give you several new features and also helpful in eliminating any kind of bugs from old version.

So when you encounter any error message then make sure to update the app if any update is available and it can stop the issue you are getting.

  • Click on Play Store icon and after that click on Menu key
  • Now choose My Apps after which all the applications will be listed
  • Here click on WeChat app to check whether any update is available. If yes then click on Update option

Note: There is also an option where you can update your applications automatically. For that, you have to click on Menu and select Auto-update apps under Settings.

Also Read: [Extensive Guide]- How to Backup & Restore WeChat History On Android

Factory Reset Android

When all the above methods does not work to remove the error then the last option left is to do factory reset of your device. But before proceeding further, keep in mind that you have to create a backup of all your crucial data.

Now follow the options to move further:

  • Click on Settings and select Backup & Reset option
  • Now click on Factory Data Reset to reset your device
  • After the process is over, you have to restart your phone

This is the final solution, which can really help you out of such error message. Hopefully all these methods are helpful and they work effectively to solve the error.

But after doing factory reset, there is a chance to lose all your data from Android device. If you not kept any backup of your data then in that case, you have to use any recovery software to restore the lost data.

How to recover lost data after factory reset on Android

After losing all data on factory reset process, with the help of powerful recovery software it is possible to get back those erased data from Android device. Android Data Recovery is one of the professional software that is used to rescue wiped out data from Android devices. This works effectively and its scanning algorithm scans for the lost data and easily restores those without any further damage.

No matter for what reason your data is lost but all your erased Android data is easily retrieved with the help of this powerful program. It can rescue contacts, messages, photos, videos, WhatsApp messages, call logs, documents, audios etc.

Steps to recover lost data after factory reset on Android

Step 1. Connect Your Android Phone

First download Android Recovery software and then select “Recover

Now connect your android device to PC via USB cable. Also be sure you have enabled USB debugging. After your device gets connected, below mentioned image will appear:

Step 2. Select the file types to scan

After your device is connected to PC, Android Recovery software will display data types that it supports. Here you have to select the data types you want to recover.

If your device is rooted then the software will show you two options: Scan deleted files and scan for all files. Here selecting scan for all files will take longer time but will work effectively.

After that click on “Next” to continue the process.

Now it will scan your device to rescue lost data. This will take few minutes.

Step 3. Now preview and recover deleted data

At last when the entire scanning gets over, you have the preview option where you can check which data to recover. Select them and click “Recover” to save all lost data on your PC.


Several users use WeChat application but it is obvious thing that error can really interrupt your work. However you should never get worried about such problems, as solutions are available that helps you to fix such error messages easily.

I hope this blog has given you clear idea on how to solve “Unfortunately, WeChat has Stopped” error message on Android without any difficulty.

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