10 Ways To Fix “Unfortunately, Chrome has Stopped” Error On Android

10 Ways To Fix “Unfortunately, Chrome has Stopped” Error On Android

We all use some browser to access particular website or do some search and the most used browser is Chrome. It is used in desktop but mostly used in Android devices as well.

In fact, this browser comes pre-installed in every Android devices nowadays. Its convenient to use compared to other browsers and is one of the popular one also.

However, several users have reported that they have come across an error while using Chrome and the message was “Unfortunately, Chrome has Stopped”.

This is very annoying, though it gives the option to report about the issue and in fact several users have done it to fix the issue but they were unable to do it. When they have clicked “OK” option then the app force closes and your favorite browser is unable to use.

Every time, the same thing continuously occurs and how to get rid of it is a big challenge? But you don’t have to worry because here in this blog, I have gathered some possible ways to fix “Unfortunately Chrome has stopped” on Android.

User experience:

“Unfortunately chrome has stopped working”

Yes im having issues with regards to posting pictures on social media like Facebook and Twitter. Whenever i feel like uploading a picture it loads for a quick second gives me the message saying “unfortunately chrome has stopped,” loads quickly AGAIN then gives me the same message. This is pretty annoying to deal with and i don’t feel like downloading the Facebook or Twitter app because they take up space and its just easier to use the browser. Help please?

From- https://support.google.com/chrome/forum/AAAAP1KN0B05mj0j2v7LOg/?hl=en&msgid=zOeEU5MPDwAJ&gpf=d/msg/chrome/5mj0j2v7LOg/zOeEU5MPDwAJ

Another example:

How to Fix Unfortunately, Chrome has stopped Error in my XZ?

Till yesterday, everything was working fine with my Xperia XZ Premium. But then I started an error named “Unfortunately, Chrome has stopped” in my Chrome browser. The error started popping up yesterday. Now, whenever, I click on my browser, this error is shown.

Help me out to fix it please.

From- https://talk.sonymobile.com/t5/Xperia-XZ-Premium/How-to-Fix-Unfortunately-Chrome-has-stopped-Error-in-my-XZ/td-p/1354659#gref

What is the reason behind the error?

Generally, numerous users face such errors and when searched for the reasons then it was found that due to damaged files and data from parent app is the main cause for it. But not only this, in some other factor the issue was due to invalid settings, virus attack, faulty updates or even due to system bugs.

In addition, the software structure is the main culprit and the same issue is found in several apps as well.

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Solutions to solve “Unfortunately, Chrome has stopped” on Android

Now here I will explain you few simple solutions to get rid of the error. Just go through them and check out which method works for you.

So lets begin…

Method 1: Restart your phone

The very first method you should try to fix the issue is to do simple restart of your phone. Several issues are solved by this method, so follow the below steps:

  • First, click on Power button for few seconds after which a dialog box will appear on screen with few options
  • Now click on “Reboot” option and accept it when poped up
  • After this, your device will do a reboot process
  • When your phone restarts, now check if Chrome is working fine or not. If the same issue continues then move to next method

Method 2: Clear Data and Cache

Many times, the issue also occurs when many junk files are gathered on the device. At that time, you need to clear the cache and data of the app.

  • First, go to Android Settings and then choose Chrome under Device > Apps and click on it
  • Now search “Chrome
  • Here you will see “Clear Data” and “Clear Cache” option.
  • Simply click on them one by one and check whether the problem is resolved or not

Method 3: Open Chrome in Safe mode

Opening Chrome in safe mode allows you to know if the browser is receiving the error continuously due to third party apps or itself has some problem. So once, you should open Chrome in Safe Mode and check if the problem gets solved.

Follow the below steps:

  • You have to press Power button to switch off your phone and then to enter Safe mode
  • After that, press Power button and hold it continuously unless company logo appears
  • When it occurs, release the Power key and immediately press Volume Down

That’s it…

Method 4: Delete Cache storage

You should know that cache has both pros and cons and it can lead to several issues as well. Even it can lower the performance of the device and other problems also.

This kind of issues is also associated with cache memory stored on phone. But if you wipe it entirely from device then it can help you to get rid of “Unfortunately Chrome has stopped” error on Android.

So you should follow the below steps to remove cache memory on phone:

  • First, click on Settings and then move to Storage option
  • Here you can see cache memory, memory in use and other details
  • Now wait for some time as the system will calculate cache memory on the device
  • When you see the total size of cache memory, click on it and delete it
  • Doing this will clear the cache and it will restore all default settings

Method 5: Uninstall and again reinstall updates

  • First, go to Settings on your phone
  • Then under heading > Device > click on Apps. Here you will go to the manage screen like force stop/uninstall etc.
  • Search for “Chrome” and then click on it
  • Now click on “Uninstall Updates” and press OK on confirmation box saying “All updates to this Android system app will be uninstalled”. Even you can get another confirmation saying “Do you want to replace this app with the factory version?

  • When clicking on OK after confirmation, the Chrome browser will reset in factory version. Though, it will be updated later on
  • Now Reinstall Updates by going to Google Play Store > My Apps. Beside Chrome browser, an Update option will be available
  • Just click on it and that’s finished

Method 6: Update OS to latest version

May be your OS is not updated to latest version and the problem begins from there. So to update it, follow the below steps:

  • Make sure to connect your phone to WiFi if required because to complete OTA update, a good network connection is required
  • Then swipe up and open the Apps section
  • After that, click on Settings > Software Update

  • Now click on Download updated > then on OK > Start > again OK on restart message

That’s it…

Method 7: Reinstall Chrome browser

After wiping cache of the browser and doing some other steps, there may still the same issue you can come across. Now what to do is a big question?

Don’t worry, simply reinstall the app and again install it. Doing this will reset the app and will solve the bug or issue if the app is itself the culprit.

  • First, go to Settings > Apps > Downloaded
  • Now find Chrome and click on it
  • Here you have to tap on Uninstall option and agree to the popup when occurs

  • As the browser is uninstalled, now its time to install it again
  • Now, go to Google Play Store and search for Google Chrome
  • Download the app and install it and then check whether the same issue is coming again

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Method 8: Wipe Cache partition

Even you can once try to wipe cache partition and see whether the problem is resolved or not. It generally clears the cache or other temporary data from device. May be the system cache gets corrupted similar to app cache, so follow the below steps to wipe cache partition:

  • First, turn off your phone and then press Volume Up + Power + Home button for few seconds
  • Now leave the button when Android Logo appears after installing system update
  • Here press Volume Down key and select Wipe Cache Partition from Android system recovery menu

  • After that, press Power button to confirm it
  • Now select Yes option by pressing Volume Down button and click Power key to confirm
  • Wait for sometime to finish clearing the cache partition. You will get Reboot system now option when its done
  • After that, press Power button to restart your phone

Method 9: Check out conflicting apps

Have you recently downloaded any new apps on your phone after which you are getting such unexpected error?

If yes then may be those apps are creating problem for your Chrome browser to open.

So in this situation, you need to uninstall those new apps and then check if the same problem again occurs or not. This may take some time because which app is creating problem is not easy to find.

Method 10: Do Factory reset

The last option left is to do Factory reset of the device. It works effectively to deal with all sorts of issues or errors occur in phone. But it also deletes the data from device, so kindly backup all your important files from phone and then follow the below steps:

Here you will be guided with two methods to do factory reset your device. Go through them:

Part 1: Do factory reset using Settings

  • First, go to Settings and then click on “Backup and Reset
  • After that, click on Reset button

  • Then you will get a popup to enter PIN or Password
  • When entered the information, click on Delete Everything option and wait for sometime
  • And now, Restart your device when the entire process is finished

Part 2: Doing master reset of your phone

In this process, user has to enter Recovery Mode to fix the issue.

  • First, turn off your device
  • Now press Volume Up + Home + Power button to begin the process
  • Hold these buttons for 30 to 60 seconds unless Android Logo occurs on screen

  • Then select “Wipe data/factory reset” using Volume Up or Down button
  • Now confirm your option “Yes- delete all user data” by pressing Power button

That’s it…

Bonus Tip: How to get back deleted data after factory reset Android phone

Many times, you might wipe out your important data from Android phone and later on want to get back those data, but how? Don’t worry, there is still a chance to recover the deleted files from Android phone and that is by using Android Data Recovery software.

This is a recovery program used to restore lost files from Android phone after factory reset. Its easy to use as it scans the entire device to find out the lost files. You need to follow the steps and get back your important stuffs from phone without backup.


Well, “Unfortunately, Chrome has stopped” error on Android phone is faced by several users and so to deal with such situation, you need to go through this blog completely. I hope the mentioned methods will surely allow you to fix the issue.

Further, if you have any questions or queries then kindly mention them in the below comment section.

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