10 Methods To Fix “WhatsApp iCloud Backup Stuck” On iPhone (2019 Updated)

Whatsapp iCloud Backup Stuck On iPhone? 10 Methods To Fix It

If you are an Apple user then you must know that iCloud is one of the best ways to back up all your valuable data from iPhone. It is considered as most helpful because it does not require any connection between PC or device.

But no matter how much convenient it is to use but sometime we come in such a situation where we face problem in such option. Yes, one of the reports has confirmed that while backing up data on iCloud, user has face some disastrous situation.

The problem was on WhatsApp where user was backing up its conversation but come across a message “WhatsApp iCloud backup stuck”.

After all, we as an iPhone/iPad user think to save any data or conversations safely so that we don’t miss out anything later on.

But suck kind of issue is really frustrating and users were looking forward to resolve the issue. So I have come up with some of the best solution to fix “WhatsApp stuck on iCloud backup” on iPhone.

But before that, let us see few users experience about this issue and then following the solutions for it.

User experience

My whatsapp restore stuck on Finishing Up… (99%)

My whatsapp restore has been saying Finishing Up… (99%) for hours, I have tried different devices and get the same thing. It’s 131 MB, how can I fix this?

From- https://discussions.apple.com/thread/7691688

User experience 2

2 days ago I still able to backup my Whatsapp chat history to iCloud but today it got stuck (see pic below) i try on Wifi, 3G and LTE doesn’t help.

Any advice how to resolve this…

From- https://forums.macrumors.com/threads/whatsapp-chat-history-backup-stuck.1693944/

Solutions to fix WhatsApp iCloud backup stuck on iPhone

Here I am going to show you how to solve the above error if you ever come across while backing up WhatsApp chats conversations to iCloud.

So let’s go through them one by one…

Solution 1: Do Hard Reset of your phone

Whenever you come across any issue on your iPhone/iPad then the very first thing you should do is to restart your phone. Doing this can solve several small glitches on your phone and you might solve the issue you are facing.

Follow the below steps to do hard reset of your iPhone.

For iPhone 6 and older models, press Power button with Home button for 10 seconds. Now release those buttons when Apple logo appears on phone’s screen

For iPhone 7 and 7 Plus, you need to press “Power + Volume Down” button simultaneously. When you see Apple logo on screen, release the buttons

For iPhone 8/8 Plus/X/XR/XS/XS Max, simply press ‘Volume Up” button and undo it immediately. After that, press “Volume Down” button and leave it immediately. At last, press Side button and leave when Apple logo appears.

Solution 2: Check network connection

The error you are receiving while backing up WhatsApp conversation  is due to internet problem. To do the process without any error, you should have a stable network connection. If you don’t get this then your backing up data might be interrupted.

So to fix WhatsApp backup stuck on iCloud problem, you should have a proper and stable connection. In such situation, you need to check network settings.

Simply go to Settings > General > Reset > Reset Network Settings. Doing this will reset the network to default settings and it means that you will lose all previous passwords or VPN settings, so kindly note them down before doing this process.

Don’t Miss: WhatsApp Messages Disappeared On iPhone XR- 5 Methods To Recover Deleted WhatsApp Messages On iPhone

Solution 3: Reduce Auto backup frequency as needed

Another possible way to resolve the issue is by reducing the auto backup frequency. Though the backup frequency is very frequent but you should follow the below steps to decrease the frequency level.

Step 1: Go to WhatsApp app on your iPhone

Step 2: Now go to Settings on your phone

Step 3: After that, click on “Chats” and tap on “Chat Backup

Step 4: Now click on “Auto Backup” and switch to “Daily

NOTE– If you have already done this process then you need to disable auto backup and check whether the problem is fixed or not.

Solution 4: Check iCloud storage properly

Many times, when there is low storage space on iCloud then you can come across WhatsApp stuck on iCloud backup.

So, simply go to Settings > iCloud > Storage and here you should check and manage space if needed. You can remove the old data that is not important to you so that some space can create.

After doing this, now again try to backup your WhatsApp messages to iCloud and check whether the problem is resolved or not.

You Might Also Like: 10 Essential Things To Do Before Selling Your iPhone- Advanced Tips of 2019

Solution 5: Update iOS to latest version

To prevent from any kind of error or issues on your iPhone/iPad, ensure the iOS is running on latest version or is up to date. When your device is not up to date then there is a chance to come across such issue on phone.

So once it will be better to check whether your device needs an update or not. If yes, then update and if not then move to another solution.

Solution 6: Check Apple System status

If any service outages occur in backup server then there is a chance to come across such issue while backing up Whatsapp chats to iCloud. So in such situations, you need to check Apple System status by going to Apple System page.

There you can check if there is any problem on iCloud server. If the issue lies here then you need to follow some other useful ways to backup all your WhatsApp chats.

Solution 7: Ensure whether the phone number and Apple ID is same

It is very important to check whether you are using the same number that you have used for WhatsApp backup and also check the Apple ID. If the number is wrong then change it and use the correct number and iCloud account.

Doing this will help you to fix the issue and you might backup WhatsApp chats to iCloud without any error.

Also Read: iTunes Not Recognizing iPhone? The Actual Reasons Behind and How To Fix (iPhone XR/XS/XS Max Supported)

Solution 8: Remove last WhatsApp backup and again try

Even after trying all the above methods, if your WhatsApp backup is still stuck on iCloud then I recommend you to delete the last backup and again try to backup.

This process will help you not to lose your previous backup and they will be saved on computer as well. Doing this might solve the issue, so try once and see whether the issue of backing up chats to iCloud is resolved or not.

Solution 9: Backup iPhone with iTunes

When you continuously fail to backup WhatsApp chats to iCloud then try to change the process. Use iTunes to back up your messages and here are the steps on how to do it:

  • First, connect your iPhone/iPad to PC and then run iTunes on it
  • After that, look for device icon and click on “Summary” option
  • At last, tap on “Backup Now” under Backup section.

That’s it…

Solution 10: Backup WhatsApp messages from iPhone using third party tool (Recommended)

One of the best and simplest ways to backup all your important data like WhatsApp chats from iPhone is by using a professional recovery tool. iOS Data Backup & Restore is a program that helps to back up every data from iPhone/iPad with ease. Whatever data you would like to back up like WhatsApp chats, contacts, photos, videos, notes, music and others are backed up.

Apart from this, this tool also provides restore option that can help you in any severe data loss situation. If you accidentally lose your valuable data then with the use of iOS Backup and Restore tool, all your data can be restored and that too without any issue.

So, without any worry, now its time to Free Download iOS Backup & Restore tool and backup all your essential stuffs from iPhone.

Steps to use to backup and restore iPhone data

Part 1. Backup Your iPhone/iPad/iPod Touch

Step 1: Connect your iOS Device to Computer

After launching the software on your computer, choose Backup & Restore option from list. Then through USB cable, connect your iPhone/iPad/iPod Touch to computer. Your device will automatically detect the device.

The software for iOS devices supports several data types including social App data, privacy data like LINE, WhatsApp, Kik data, Viber etc.

Step 2: Select the file types to Backup

After the software automatically detects your device, you have to select file types to backup and then tap ‘Backup’.

Also you can click on folder icon below file types to customize backup file saving path.

This entire process will take some time depends on the storage. After that, the software will display the supported data such as Messages, Photos, Videos, Contacts, Call Logs and other data.

Step 3: View the backup file

Once backup is over, you can tap on View Backup History to view all iOS device backup history. Tap on View to check the contents of backup file in categories. Select single file or multiple file to export or print them to computer.

Part 2: Restore Backup to Your Computer

Step 1: Choose the backup file

Launch the software and select Backup & Restore. Then connect your device to iPhone/iPad/iPod Touch to computer and tap on Restore.

You will get the option View backup history if this function is used to backup your device. Click on that option to view backup file list.

After this, the software will display backup history. Only select the backup file you want and hit on View button next to backup file.

Step 2: View and Restore the backup file

Once you tap on View option, it will analyse the backup file and all categories in backup file will be listed.

After all files are listed, click on them by selecting all and proceed next. Currently the software will restore Contacts, Photos, Videos, Notes, Messages, Safari Bookmarks, Calendar, Call History, Voice memos to device.  All these files can be exported to your computer.

When you want to restore files to your device then you have to select files and tap on Restore to Device. Within few seconds, all the files will be on your iOS device.

Now if you want to export files to computer then click on Export to PC and choose save path to export files.


WhatsApp is important for every person and nobody loves to lose them data from it. So, its better to backup all WhatsApp chats or conversations and keep them safe beforehand. But many times, while backing up chats to iCloud, it shows error.

So in this blog, I have discussed some of the best ways to fix WhatsAp stuck on iCloud backup issue. I hope all the methods will help you to solve the issue.

And if you have any suggestions or any queries then don’t forget to drop a comment in the below comment section.

You can further reach us through our social sites like Facebook, and Twitter

Leave a Comment