13 Ways To Fix iPhone Wi-Fi Connected But Not Working (iOS 15/14/13)

Did you encounter an annoying situation when you get iPhone Wi-Fi connected but not working?

Are you struggling to know why iPhone 11/12 wifi connected but not working or iPhone unable to connect to wifi after update to iOS 13/13/15?

Well, there is nothing to worry about as there are ways to resolve it.

Over the past few years, people have been continuously reporting about such issues where they come across “WiFi connected but no Internet” on their iPhones.

Unfortunately, there is not a single fix for this issue. However, there are several reasons as well for iPhone say wifi connected but not working.

So if you are also experiencing the same error message then sit silent and go through this blog completely.

Here I am going to give you some troubleshooting ideas to fix iPhone Wi-Fi connected but not working issue.

But before you jump to the solutions, you should also know the causes for them.

So let’s move ahead…

Why My iPhone Connected To Wi-Fi But Not Working?

There can be several causes behind my iPhone wifi connected but not working error.

When such kind of issue occurs then you have to check two places- the router and the device you are using.

The problem from the router end includes:

  • May be internet cable that is plugged into the router is having issues like damaged or cracked
  • Buggy device firmware or maybe wireless infrastructure is old
  • The signal strength might be poor
  • Even several people connected to the same Wi-Fi connection can also be the problem

The problem from the device end is:

  • Maybe the Airplane mode is enabled on iPhone/iPad
  • The device is very far from the router
  • A software bug is yet another possible cause
  • Might be connection is slow many times
  • The router or modem might be another issue or even iPhone’s antenna

What Are The Solutions For iPhone Wi-Fi Connected But Not Working

Here I am going to provide you some of the best ways to deal with iPhone connected to Wifi but no internet, iPhone 11 WiFi connected but not working, or other issues on your iPhone.

So let’s walk through the solutions:

Remember, Whether you are using iPhone 12/11/XR/XS/XS Max/8/7/6 Wifi connected but no internet or your iPhone is running on iOS 15/14/13/12 or lower versions, these methods will work in any situation.

Fix 1: Restart Your iPhone

The very first method that is very common to deal with iPhone connected to Wi-Fi but no internet or other error is by restarting your iPhone.

It has the ability to fix several small glitches that comes to your device.

  • Simply press and hold the Sleep/Wake button
  • Then drag “Slide to power off” to switch off your iPhone
  • When your phone is turned off, now press and hold the sleep/wake button to turn it on

restart iPhone

NOTE– The restarting process may differ according to iPhone models.

Fix 2: Reboot Modem and Router

After restarting your iPhone, you should also restart your modem and router once. Many of the users don’t remember this small thing and they skip it.

But this is also an important process to do when you come across iPhone wifi connected but not working ios 14.

It is very helpful and many times, it can solve the error you are coming across.

restart modem router

Fix 3: Update to Latest Version of iOS

Many times when your device is not updated to its latest version, then also coming across such error messages is a common thing.

So you should check whether your iPhone requires any new updates as Apple releases updates for the iPhone models.

Whenever you face difficulty in connecting to Wi-Fi or some other problem, then check if your device needs any update on its OS.

To check for software updates, follow the below steps:

  • First, go to Settings > click on General
  • Now click on Software Update
  • If any update is available then it will display on the iPhone screen. Click on Download and Install

update iOS

Fix 4: Turn off Wi-Fi Assist

Wi-Fi Assist is very helpful especially when your Wi-Fi connection is poor and you want to switch to mobile data.

So once you should try to switch it off and check whether everything is fine.

Follow the below steps:

  • First, go to Settings > Mobile Data
  • Now move down and turn off Wi-Fi Assist

WiFi assist

Fix 5: Enable Airplane Mode

Airplane mode is a useful option in several ways but also remember that enabling it blocks the network connectivity of your device.

But many times, turning it on can solve Wi-Fi issues on iPhone.

turn off airplane mode

So once, you should do this by opening the control center and then click on the Airplane Mode icon. This will enable it, wait for few seconds, and again disable it.

Fix 6: Forget Wi-Fi Network

Forgetting the Wi-Fi network is also a useful way to get rid of iPhone Wi-Fi connected but not working.

Here are the steps you need to follow:

  • First, open Settings on your iPhone > click on the Wi-Fi option

forget WiFi

  • Now click on the network name

Forget WiFi1

  • Then on “Forget This Network

Forget WiFi2

After this, you will get a popup saying: Forget Wi-Fi Network “Network Name”

  • Now click on Forget

Forget WiFi3

Again when you wish to rejoin, enter the password again. And then check if the error is fixed or not.

Fix 7: Turn Off Location Services For Wi-Fi Networking

As per the user’s review, turning off the location service for Wi-Fi networking has solved the issue.

So you should also try it by following the below steps:

  • First, go to Settings > click on Privacy
  • Then click on Location Services
  • Now press System services
  • After that, turn off Wi-Fi networking

turn off location service

Now check if the issue you are coming across is resolved or not.

Fix 8: Switch Off Bluetooth

If your iPhone’s Bluetooth is turned on then also your iPhone says wi-fi connected but not working message.

This is because Bluetooth can interfere with Wi-Fi connections.

So whenever you connect your device to Wi-Fi then ensure Bluetooth is turned off. This can be done by going to Settings > General > turn it off.

turn off bluetooth

Fix 9: Use Google DNS

You might don’t know but all Wi-Fi networks configure DNS automatically by default.

But many times if you change OpenDNS or Google DNS then it helps to solve the error.

For that, you have to follow the below steps as mentioned:

  • First, go to Settings and click on Wi-Fi

forget WiFi

  • Now click on the Wi-Fi network that is creating a problem


  • Here you have to click on Configure DNS and select Manual
  • Then erase entry under DNS servers and enter Google DNS i.e., After that, enter by clicking on Add Server. Even you can use OpenDNS numbers:,


After doing all these changes, now check if everything is working fine.

Fix 10: Reset Network Settings

In addition to fixes, you can also try to reset network settings. Doing this will reset network connections like Wi-Fi, mobile data, etc.

To reset network settings, here are the steps:

  • Go to Settings and click on General

reset network settings 1

  • Then move down and click on Reset > Reset Network Settings

reset network settings1

That’s it. This may solve your problem as everything gets reset from the beginning.

Fix 11: Update Router Firmware

If your iPhone is connected to Wi-Fi but no internet connection then you should once update the router to fix the issue.

For this, you have to search the model and version number first. This can be found in the device box or in the manual.

Even you can find the model and version number on the router itself. After that, go to the manufacturer’s official website and check for the download section. Then download and install the firmware.

If you don’t know how to do this then follow the guide on the manufacturer’s official website.

Fix 12: Update The Software Using iTunes

Even you can update your device software via iTunes when simply software fails to update.

But before that, ensure you have the latest iTunes version installed.

Here are the steps:

  • First, connect your iPhone to computer
  • Then launch iTunes and choose your iPhone
  • Then tap on Summary
  • Now tap on Check for Update
  • If any new version is available then simply tap on Download and install or just click on Update

Fix 13: Contact Apple For Support

When nothing goes on your way after following the above methods, then only one option left and that is contacting the Apple Support team.

Contacting the team may help you to fix iPhone WiFi connected but no internet.

If any hardware problem is there then they can better suggest you deal with it.

Otherwise, you can also take your iPhone to the nearest Apple Store so that professionals can check it properly and deal with the issue.


Well, many users have reported about iPhone connected to Wi-Fi but no internet connection, and it’s really annoying.

However, if you come across the issue then hopefully after following all the above solutions, you will get rid of it.

Further, if you have any suggestions or queries then don’t forget to mention them in the below comment.

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