11 Proven Methods To Fix iPhone No Sound On Incoming Calls

11 Proven Methods To Fix iPhone No Sound On Incoming Calls

Over the years, iPhone has changed a lot and people using it always want some unique features in it, which also attracted users as well.

But one problem that is seen always from users end is they come across several issues on their iPhone’s. In fact, many users have reported about iPhone no sound on incoming calls.

Now this kind of issue is really frustrating and irritating too when you face iPhone sound not working on calls. In fact, several iPhone 11/11 Pro/X/8/8 Plus users have reported about no sound on iPhone during incoming call.

One person from both end cannot hear voice and it’s a big issue. This is a kind of bug that happens due to hardware issue or might be other reason.

But don’t worry, you are not alone with this problem. You should read this blog further as here I am going to show you what are the causes of no sound problem on iPhone and also will give you the solutions to fix iPhone no sound on incoming calls.

Practical Scenario

I have no sound for incoming calls!


Since a couple of days, I have no sound (and vibration) at all for

0-alarms sometimes!

1-incoming phone calls….

2-incoming messages

3-incoming whatsapp calls

4-incoming whatsapp messages…

Of course yes, all the settings for the sound seem normals and were perfectly working before!

It happened suddenly without any change from me.

It needs to be fixed urgently!

Or I will be a “un-happy owner” of an expensive phone with no ring at all…great!

Source: https://discussions.apple.com/thread/8243338

What Are The Reason For iPhone No Sound Issue During Call?

Several users especially iPhone 8 and iPhone X users have complained about iPhone not ringing on incoming calls. Here you should know what is the reason behind it. Some of them are:

  • Due to some bugs or glitches that totally affect sound on iPhone during calls
  • Because of some hardware fault on iPhone
  • Some third party apps are blocking calls on phone
  • Accidentally turned on do not disturb option

After knowing the reasons, let us now go through the fixes for iPhone no sound on incoming calls.

Method 1: Restart Your iDevice

The very first thing that you should do whenever you come across any such kind of sound issue is restarting your iPhone. Restarting the device can remove several bugs that leads to iPhone problems and users are unable to get sound on calls.

So simply go to Settings > General > Shut Down to switch off your iDevice if your iPhone is running on iOS 11 or later version. After that, press Side button to completely switch on your phone. If you want then you can also go through best way to restart your iPhone.

Method 2: Adjust Audio Settings With Volume Level

When your iPhone’s volume is set as low level or many times when ringer is set to mute then the sound will be very low or there will be no sound at all on incoming calls.

Therefore, you should check and adjust the volume settings to the best audio level. For that, simply go to Settings > Sound > Ringer and Alerts and set the volume level as you want.

Method 3: Switch On “Silent” Mode

You might know that iPhone 6/6 Plus/6s/6s Plus comes with user-friendly design and contains “mute button” on the side of iPhone. From here, you can easily switch to “Silent mode” by switching off mute button.

But if this is turned on then you will not be able to hear sounds on incoming calls. So ensure that this button is switched on as given in below image:

Method 4: Remove Headphone Mode By Unplugging Headphones

Sometimes due to iPhone stuck in headphone mode, you cannot hear sound on iPhone incoming calls. So once you should unplug your headphone and then check if the headphone volume indicator is still visible.

After confirming that iPhone is in headphone mode, simply unplug and plug the headphones to iPhone to disable the mode for several times. Also check if there is any kind of dust in headphone jack, clean them if present.

But if this method also fails to get rid of the problem then move to next solution.

Method 5: Check Bluetooth

Remember that if you are using headphone on iPhone then any kind of voice or sound will not be listened from receiver. For that, you have to remove the headset to use receiver of iPhone.

In fact, if you have connected wireless speaker via Bluetooth then you should disconnect speakers and switch off Bluetooth by going to Settings > Bluetooth > Toggle Off.

Method 6: Clean iPhone Receiver

No sound on incoming calls can occur even when iPhone receiver is not working. Ensure any screen protector or particles do not block iPhone receiver. If possible, then remove screen protector that is stopping iPhone receiver and also clean the particles with small brush. And now, try to make calls and check whether you can hear sound or not.

Method 7: Update iOS Version

Sometimes, due to iPhone is not updated to latest version also can put you on no sound problem on iPhone. And so it is important to update the device to latest iOS version to fix no sound issue. Simply go to Settings > General > Software Update > Download and Install.

That’s it.

Method 8: Reset Settings On iPhone

May be some unknown settings have changed on your phone that have lead to no sound on incoming calls. So whenever such kind of thing happens then simply reset all settings on phone. Doing this method will not erase your data from iPhone except network, sound and privacy to default.

So just follow the below steps:

  • First, go to Settings > General > Reset on iPhone
  • Then click on Reset All Settings and enter passcode when asked
  • Now tap on Reset All Settings when popup occurs to confirm

Method 9: Uninstall Third Party Apps

May be you have installed some third party apps that is blocking sound on iPhone while incoming calls. So you should check those apps or simply uninstall any third party apps that you have recently installed. And then check whether the sound problem is resolved or not.

Method 10: Restore iPhone To Factory Settings

When all the above methods does not work for you then you should restore iPhone to factory settings to fix no sound issue on iPhone. But remember that this will wipe away every data from iPhone including contacts, photos, settings, apps etc.

So its better to backup iPhone data before you do factory reset. Now follow the below steps:

  • First, open iTunes on PC/laptop and update to latest version
  • Now connect your iPhone to PC/laptop through USB cable and tap on device icon after iTunes detect your iPhone.
  • Then choose Restore iPhone option
  • Here you will get a popup window where you have to tap on “Restore” button to confirm

Method 11: Contact Apple Service Center

Now when all the above methods fail to fix iPhone no sound on incoming calls then one last method left is to take your iPhone to Apple service center. May be there is a hardware issue so contacting authorized Apple service center can fix the problem.

Bonus Tip: How To Restore Deleted Data From iPhone After Factory Reset

Well, many iPhone users lose their essential stuffs from their device because they don’t keep a backup. Factory reset wipes away every data from iPhone and how to get them back is really a big problem. But there is still a hope because sometimes, the data can be recovered by using some third party recovery tool.

You should use iOS Data Recovery, a professional and most recommended tool by professionals to restore deleted data from iPhone/iPad. This can recover every lost files from iPhone such as contacts, photos, videos, call logs, iMessages, notes, WhatsApp, Kik, Viber and many others. This tool is easy to use and supports every iPhone models including iPhone 11/11 Pro/11 Max.


Well, no sound on incoming calls on iPhone is not a new problem for users but yes, its really irritating. However, users don’t know what to do or how to deal with the situation. Therefore, I have gathered 11 best solutions to fix no sound on iPhone during calls and hope that those solutions will definitely help you to get out of the situation.

Further, if you have any suggestion or queries then kindly drop them in the below comment section.

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