[Solved] Unfortunately, Candy Crush Saga Has Stopped- 7 Ways To Fix

Did you come across an “Unfortunately Candy Crush Saga has stopped” error on Android? Concerned about why Candy Crush not working after the update? If your answer is yes to the above question then this blog will definitely help you to tackle the situation.

We all know that Candy Crush Saga is an Android game that is available free in Google Play Store. The game is to match three or more candies of the same color so that level completes. It was released in the year 2012 and has become the favorite game for plenty of users.

But many users have recently reported that they were facing the candy crush app closes when I open it. This was a serious problem as users were not able to play the game smoothly. So to help you out from this error, I have gathered few best possible ways to fix “Unfortunately Candy Crush Saga has stopped” on Android.

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Unfortunately, Candy Crush Saga has stopped

After updating Candy Crush Saga on my android phone I am getting the message “Unfortunatlely, Candy Crush Saga has stopped.  What can be done to correct this?  Thank you!

Source: https://community.king.com/en/candy-crush-saga/discussion/266316/unfortunately-candy-crush-saga-has-stopped

Reason Why Candy Crush Saga Stopped Working On Android?

Well, after facing Candy Crush keeps crashing error on Android phone, everyone wants to know the reason behind it. Though it’s a popular game that is played by millions of people around the globe but unexpected things can really irritate users.

According to users, Candy Crush sometimes fails, crash or even fail to load and stops working.

It’s a common question to occur of why this game is not responding? The reasons are:

  • Software problem is one of the common reasons. When update to the latest version makes the app crashes
  • Android phone has not enough storage
  • While playing, the phone becomes hot

What Are The Ways To Fix Candy Crush Saga Has Stopped Working?

So now it’s time to walk through to know some of the possible ways to troubleshoot candy crush not working after update.

Method 1: Restart Your Android Phone

You might know that whenever any glitch occurs or the phone stops working then it is suggested to restart your device. This is a simple but effective way to solve any kind of issues that users face. Once you restart your device, the apps running in the background will be closed and your phone will work smoothly.

But if this method does not work for you then move to the next one.

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Method 2: Clear Cache Of Candy Crush Saga App

While playing this game on your Android phone, lots of cache files are gathered on phone. Almost every app you use on your device stores lots of cache files. So, whenever you face any kind of error related to the app then it’s better to clear the cache of the app.

Here are the steps to follow:

  • First, click on Settings on your Android phone
  • Then tap on Apps & Notifications to manage app settings
  • Here you will see the list of all apps installed on the device
  • Click on the Candy Crush Saga app
  • After that, click on Storage & Cache option
  • Now click on Clear Storage and then on Clear Cache
  • Finally, confirm your action and all temporary cache files will be deleted

Now check the app once and see if the error is resolved or not.

Method 3: Reinstall Candy Crush Saga App

When you continue to face the same error then it’s suggested to reinstalling the app to get rid of the problem. The game might get corrupt due to which candy crush keeps crashing issue is seen. So here, you should uninstall the app first from your Android device.

After that, go to Google Play Store and search for the Candy Crush Saga app. Click on the Install option and a fresh version of the app will get installed. Now open the game and hopefully, it will open without any error and you can play it smoothly.

Method 4: Update The App

Many times, when the app is not updated to the latest version then also the error can popup showing you candy crush saga has stopped on Android. In this situation, I will suggest you check whether the app needs any updates.

Simply go to Google Play Store > click on My Apps & Games and you will see the list of apps installed on the device. Look for the Candy Crush Saga app and see if any update is available. Besides the app, if the UPDATE option is present then click on it and your app will be updated to the latest version. Now open the game and see if the error is resolved or not.

Method 5: Update Android OS

Did you check whether your phone needs any updates or not?

Well, I must say that when your device is not updated to the latest version then such kind of issue is a common thing to experience. So, what you should do is simply check your phone for any update is available or not.

  • First, go to Settings > About phone > click on Check for Update

If any update is available, you can see it there. Tap on the Update option and it will start to install. Wait for few seconds unless the OS is updated.

Method 6: Perform Factory Reset

The last resort that I will suggest to you is to do a factory reset of your Android phone. When all the above methods do not work for you then this is the best option. But before you do a factory reset, kindly back up all important data from the phone because the reset will delete every data on phone.

Once you successfully backup all stuffs on your phone, follow the below steps to factory reset Android phone:

  • First, go to Settings on your Android phone
  • Then click on General Management > Backup & Reset option
  • Now tap on Factory data reset> Reset device > Erase everything

That’s it.

Method 7: Use Android Repair Tool To Fix Unfortunately, Candy Crush Saga Has Stopped On Android

Another best and efficient way to fix Candy Crush keeps crashing is by using the Android Repair tool. This tool is one of the useful software that easily deals with several Android errors. Using this tool, Unfortunately, Candy Crush has stopped error is easily fixed. It has the ability o fix several other Android errors like Android setting has stopped, Camera has stopped, Android contacts has stopped, and many more. It supports all Android phones and makes your phone to normal.


So here I have come to the end of this article that completely tells you different ways on how to fix unfortunately candy crush saga has stopped on Android. Follow all the methods mentioned here and see which one works for you. For instant and quick fix, go for Android Repair software. This is a professional tool to fix candy crush keeps stopping Android.

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