9 Solutions To Fix iCloud Backup Greyed Out On iPhone/iPad


Have you encountered any problem of iCloud backup greyed out? Looking on how to fix such problem? Well, after reading this blog, you will come to know everything about iCloud backup greyed out and what is the solutions for it.


Several people use Apple phones and it always comes up with its new models that is loved by iPhone/iPad users. Recently Apple has come up with its new iPhone XR, iPhone XS (Max) in market and people are loving it.

However, users already know that they are provided with two backup ways for their iPhone/iPad/iPod touch. They are iTunes backup and iCloud backup.

As iCloud backup is an auto-encrypted and can be performed directly on iOS devices, so it is one of the popular backup method for users.

Generally, iPhone/iPad users backup their data via iTunes and iCloud and iCloud is the common one that users can use. Whatever data you want to sync is easy to perform by simply going to Settings > iCloud > Backup > iCloud Backup > Backup Now.

But have you ever thought that in this iCloud backup also there may occur some error which can stop you from accessing it or backup your data?

Very clearly, I want to say that while you use iCloud backup, many times you can see “Backup Now” option turns grey and it does not work.

Now what to do and how to fix it? Is it possible to fix iCloud backup greyed out problem or have to go for other alternative ways to backup?

Its not only you who have come across such error but several iOS users have reported about this problem and they need some better solutions ASAP. As usual,

I have gone through several forums and discussions related to this error and I have found that there are lots of users who have come across such problem and they want to get out of it.

Let us see what one of the users has reported about the issue…

User experience

I have an issue with his iPhone where if you go to settings> iCloud> storage & back up> back up to iCloud is enabled, but back up now is greyed out. It is a valid Apple ID / iCloud account, I can update contacts, calendar’s, and use the @me.com icloud mail just fine, tried toggeling iCloud back up option, no resolution. Any one knows a reliable solution that I can use to fix iCloud backup greyed out error and backup my iPhone successfully? 

From- https://www.easeus.com

Now this is a critical situation that no Apple users want to come across and those who have encountered such error, they are looking to solve the problem.

Before going to any solutions, you should also know why it happens.

Also Read: 4 Methods to Fix iPhone Stuck on “Attempting Data Recovery” After iOS 12/11 Update

What is iCloud backup?

Do you know what it is? Obviously iOS users know it very well and for those users who don’t know about it, for them iCloud backup copy all your information from your iPhone, iPad and iPod Touch.

After your phone is backed up in iCloud, its easy to set up a new device or can restore information on the one you have already.

Now to automatically backup all your information to iCloud every day, you have to do few settings like:

  • First, ensure your iCloud backup is turned on in Settings > [your name] > iCloud > iCloud Backup. For iOS 10.2 or earlier, move ahead to Settings > iCloud > Backup
  • Now connect your device to power source and connect to Wi-Fi network
  • Ensure your device screen is locked
  • At last, also check that there is enough storage space available in iCloud to backup

iCloud gives storage up to 5GB and so it’s a large space to store all your precious data for future use.

Visit to know more on iCloud backup Here. https://support.apple.com/en-in/HT207428

Reasons for ‘iCloud Backup Greyed Out’

The most common reason for the error is due to Wi-Fi connection is not connected. It may be due to restricted network like public internet network that stops to perform any kind of heavy work like iCloud backup.

In addition, even due to Apple servers might be having problem so the error has occurred. So it is suggested that before you go to any solutions, once visit official site of Apple just to check the system status.

When the servers are down then only thing you have to do is to wait for sometime and “Backup Now” option will restored on proper time.

And when you are on restricted connection then it is important to contact system administrator or IT department for any further assistance.

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Best solutions to solve iCloud backup greyed out on iPhone/iPad

As you have already come to know the reasons behind the error, now its time to find out the best solution that can help you to fix the above problem.

Follow the below mentioned solutions if you are unable to backup your iPhone with iCloud as ‘Backup Now’ option is greyed out.

Solution 1: Do hard reboot of your device

When your phone shows any kind of error or if the problem is due to system glitch then hard rebooting can fix the problem.

For that, you have press and hold Power button and Home button (varies according to iPhone models) altogether at same time until Apple logo appears. After that, restart your device by holding Power button.

Still getting the error then move to next solution.

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Solution 2: Check Airplane Mode status

Once check whether Airplane Mode is turned off in your device. For that, follow the below steps:

  • First, go to Settings > Airplane Mode
  • Switch it Off if its On

Doing this will connect your device to W-Fi network because Wi-Fi connection is required to backup all data via iCloud. Don’t forget to check other restrictions on your device.

Solution 3: Reset network settings

When the above two methods does not work then you can try to reset your network settings to get out of the error. For that, simply go to Settings > General > Reset > Reset Network Settings and at last confirm to remove the previous Wi-Fi network and again connect to Wi-Fi network.

Solution 4: Check restriction settings on iPhone/iPad

You should once check the restriction settings on your iOS devices to solve the problem you are getting. For that:

  • First go to Settings > General
  • Then go to Restriction > Accounts
  • At last, allow changes if not yet allowed

 Solution 5: Check iCloud backup space

Even it is important to check the memory space of your device to do a backup of the data. Some space of 50 MB is required to do iCloud backup. For that, go through the steps below:

  • First, go to Settings > General
  • Now move to About > Available and here you can check whether your iOS device has memory storage or not

Solution 6: Check network connection on your iPhone/iPad

When the problem is continuous then you can try to switch network between internet and Wi-Fi network just to check whether there is any network fault.

If this is the problem then change to connect other Wi-Fi network or you can switch off Airplane mode once to check if it works.

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Solution 7: Update iOS to latest version

Many times due to old iOS version, several issues or bugs are seen on iOS devices and they can be solved only after the device is updated to current OS. So simply go to Settings > General > Software Update and there check if any update is available.

If update is available then download and install all the latest version on your device and check whether the problem is resolved or not.

Solution 8: Switch off and again sign in to iCloud account

Now when everything is working fine and your device is connecting to secure Wi-Fi network and even Apple don’t have any problem yet then your iCloud backup greyed out problem can be due to other issues.

So let us try to solve the problem by following the steps below:

  • First, go to Settings and go to Apple ID (any iOS version you are using)
  • Here go to iCloud > Apple ID
  • Now, sign out of Apple ID
  • And at last, wait for 1 minute and again sign in

Now check whether the problem is solved or not. I hope this will work but if the issue is still coming then move next.

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Solution 9: Do factory reset of your device

When the above method does not work for you then last option is to do factory reset of your device. This process will wipe out every data and settings from iOS devices. So it is suggested to create a backup of all your essential data before you begin the process.

Now go to Settings > General > Reset > Erase All Content and Settings and at last confirm by clicking the popup “Erase iPhone”.

So, all these are the best solutions to fix iCloud backup greyed out problem on your iPhone/iPad.

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Best way to backup iPhone when iCloud Backup Greyed Out

As you have come across some of the best possible solutions that can work to solve iCloud Backup Greyed Out error, but when they don’t work for you then you can still backup all your crucial data from iPhone using professional software like iOS Data Backup & Restore.

This is one of the best and efficient programs to backup all your precious data from iPhone/iPad and whenever required, you can easily restore without any trouble. This is especially designed to backup and restore all data and files from iOS devices.

It will allow you to view all the individual data that you have backed up and this is a great advantage over iCloud. So without any worries, simply Download iOS Data Backup & Restore and backup all essential data from iPhone without using iCloud or iTunes.

Steps to follow to backup and restore data from iPhone/iPad

The Bottom Line

Well, several users come across iCloud backup greyed out issue and if you also come across the same problem then don’t panic, just be calm and try to follow the solutions I have mentioned in this blog.

I hope all the above solutions will work effectively for you and to backup all your data without iCloud and iTunes, just use iOS Data Backup & Restore tool.

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