7 Solutions To Fix Google Backup and Sync Not Working on Android

7 Solutions To Fix Google Backup and Sync Not Working on Android

Everyone is familiar with Google Drive as it allows 15GB storage space to keep all your important stuffs from phone especially in Android devices.

This is undoubtedly is the most used and trusted cloud storage for any Android phone users.

You can store data like photos, videos, contacts, documents, messages and more but remember that whenever you come across any kind of data loss situation, ensure you have previously backed up all those lose data on drive.

But what my main question is did you ever faced Google Backup and Sync not working issue on Android?

May be sometimes, there is an error that don’t sync all your data to drive and your important stuffs are still not safe and secure.

Many users have reported about Google Drive not syncing on Android issue. Now this kind of issue is really frustrating as users are unaware of how to fix this problem.

To help you out in this situation, I have come up with some best ways to fix Google Backup and Sync not working on Android.

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Reasons for Google Backup Not Working On Android Issue

There is still not clear about the exact reason behind Google drive not syncing Android but I have few causes for it.

So let’s go below and check out the possible reasons that lead to such error on android.

  • Google Drive app is not updated
  • Might be storage is full
  • Network connection fault
  • Due to third party apps stopping Drive to access any task
  • The app data might get corrupted

So these are some of the possible reasons that can lead to such issue.

Why Is My Phone Not Syncing With Google?

Your phone might have synching issue with Google and you must check it. Simply go to your Account > ensure you have ticked “Sync Gmail”.

Now clear Gmail app data and after that open Settings > Apps & Notifications -> App Info -> Gmail -> Storage -> Clear Data -> OK. After you complete this, restart your device once and see whether synching issue is resolved or not.

Why Are My Google Contacts Not Syncing With Android?

May be you have not enabled the sync feature on your phone that is stopping contacts to sync to Google, so once check it. Check the settings on Google by going to Settings > Accounts. Then ensure you have ticked the box next to Contacts to sync your phone’s contacts with Google account.

That’s it.

What Are The Ways To Fix Google Backup And Sync Not Working On Android?

Now it’s time to go through the methods that will help you to solve Google backup not working on Android.

Solution 1: Check Your Internet Connection

One of the best and easiest ways to resolve the error is by checking the internet connection on your device. May the connection is unstable or poor and due to this, your Google Drive will not connect to cloud storage.

So what you have to do is mentioned in below steps:

  • First, connect your phone to stable internet or Wi-Fi connection. Wi-Fi is generally used to sync instead of other mobile data.
  • When you want to use mobile data, then don’t forget to check setting that says “Transfer files only over WiFi” is enabled. If not then it will not sync the data. You can do it manually by going to Drive > 3-line menu > Settings and then toggle off “Transfer files only over WiFi”.
  • After doing all these settings, restart your phone once
  • At last, ensure sync option is enabled and to check this, simply go to Drive > click on the 3-line menu > Settings > Scroll down and search Backup & Reset and then enable “Backup my data”.

Solution 2: Refresh Google Drive

Now another way that will help to deal with the error is refreshing Google Drive app. It’s simple to do as you have to swipe down to refresh it. Or after refreshing, you can also restart your phone once.

But many users have reported that their Google drive unable to refresh Android, in this situation, restarting your phone will help. If not, then move to another solution.

Solution 3: Delete App Data

Some apps data can be the culprit too for the Google drive not syncing Android. So it’s better to clear them to fix the issue immediately.

Go to Settings > Apps > search for Drive and choose it > App info > Storage > Clear Data.

Even the cached documents on app also lead to not able to sync problem. So in this situation, go to Drive app > 3-line menu > Settings > Clear cache.

That’s it. Doing all these steps will not delete your data from phone.

Solution 4: Update Google Drive App

Remember that to access all your apps on phone, they should be updated first. Because the apps are not up to date, there can be several issues that people can suffer from.

So you should check for the updates every time as Developers always release the new version for better improvements and fixes for bugs.

As the issue is of Google backup not working on Android, so you should always keep Google Drive app updated without any fail.

Effective solutions to fix Google Backup not working on AndroidClick To Tweet

Solution 5: Reinstall the App

When you update your app to latest version, still there occurs some glitches or problems that results in app to restart or other issues. So in such situation, you need to uninstall the app by following the below steps:

Go to Settings > Apps Management/Apps Manager/Application Manager > Google Drive/Google App that is creating problem > click on Uninstall. After this, restart your device and install the same app on your phone.

Solution 6: Sign Out And Sign In Again To Google Account

This method is useful and simple as well that works magically sometimes. Simply sign out of the Google account and again sign in. Go to Settings menu and tap on Google account option. You will get Sign Out option.

If you want then you can sign out from the particular app that is creating problem as well. Now tap on three lines on top left corner where you will get sign out option at top. After signing out, now enter email address and password to again sign in.

That’s it what you have to do.

Solution 7: Open Google Drive Through Browser

This method is a temporary workaround that can help to overcome the situation. Open Google Drive on any browser and login with your email address and password.

What you have to do is:

  • Open any browser on your computer or laptop
  • Now google.com
  • Enter all login details and access the Drive section easily

So, all these are some of the best and quick ways to fix Google Backup and Sync Not Working on Android.

Bonus Tip: How To Recover Deleted Data From Android

Many times while performing any important steps, the stored data from phone gets wiped away unintentionally. If such situation occurs then don’t worry because there are ways to recover the lost data. Android Data Recovery is one of the best and trusted professional tool that helps you to retrieve deleted data from Android phone.

With the use of this tool, all you important data like contacts, photos, videos, call history, WhatsApp chats, audio files, documents, notes and many more data are easily recovered without any backup. It works on all Android phones such as Samsung, Nokia, LG, Sony, Xiaomi, Oppo, Vivo, Huawei and others.


Well, there are many users who come across backup and sync not working on Android issue and this is really a frustrating situation. It’s very important to check out whether your data are backed up to Google Drive or not and also check whether sync option is enabled or not.

If you come across Google drive not syncing on Android issue then hopefully the solutions mentioned in this blog will surely help to tackle the situation.

Further, if you have any suggestion or queries then don’t forget to drop them in below comment section.

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